Skip to content Effective Date: 5/14/2025
Last updated: 2 Feb 2025
Thank you for shopping with BloxBonanza. By purchasing from our store, you agree to the terms outlined in this Refund Policy.
All products on BloxBonanza.com are virtual items. Once delivered or redeemed in-game, they are non-returnable, non-refundable, and cannot be exchanged.
Due to the digital and non-reversible nature of the items we offer, all sales are final. We are unable to process refunds or exchanges once an item has been successfully delivered, unless a mistake was made on our part.
Your satisfaction is important to us. If something goes wrong with your order, we’re here to help. Please contact us within 48 hours of purchase if:
To help us assist you quickly, please include your full name, order number, and a clear description of the issue (screenshots or proof are helpful). We aim to respond within 24–48 hours.
You may request a cancellation within six (6) hours of placing your order, as long as the item has not already been delivered or processed. If your cancellation is approved, a full refund will be issued. Once the item has been sent or fulfilled, the sale is final and cannot be canceled.
We understand that payment issues happen. If you have any concerns about your order, we strongly encourage you to reach out to our support team first—we’ll do everything we can to resolve the issue quickly and fairly.
However, filing a chargeback or payment dispute without contacting us first is considered a breach of our terms. In cases of unjustified chargebacks, we reserve the right to:
We take these matters seriously to protect our community and ensure fair treatment for all customers.
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